Manila, Philippines
Full-time, Salaried position
I. POSITION SUMMARY:
The Project Coordinator role is an operations-focused position responsible for supporting the execution of client projects within the Client Services & Operations team. This role handles basic to standard project requirements across all project types, ensuring accurate bidding, smooth coordination, and timely delivery.
II. ESSENTIAL JOB FUNCTIONS:
Client Services & Operations Activities:
- Supports both pre-project (basic bidding) and post-project (execution) activities under the guidance of the Operations Team Lead.
- Able to evaluates client requirements against dataSpring’s capabilities and conducts basic feasibility checks for sample and recruitment services.
- Able to prepare standard quotations and proposals based on established pricing frameworks.
- Coordinates with Sales and internal teams to ensure alignment on project requirements and delivery expectations.
- Supports project management by assisting in scope definition, timeline tracking, and delivery execution.
- Monitors project progress and escalates risks or issues to the Operations Team Lead as needed.
- Works with third-party suppliers to support fulfillment of project requirements.
- Tests surveys and troubleshoots basic technical issues.
- Maintains clear and timely communication with internal stakeholders to support efficient project delivery.
Common Activities:
- Maintains the good public image of the Company.
- Constantly identifies financial and other risks to the Company and reports these quickly and accurately to Operations Team Lead.
- Functions as a cooperative and active member of team meetings.
- Prudently manages resources within budgetary guidelines to ensure profit.
- Completes other administrative work as required (e.g. suggest supplies and job tools needed for Client Services & Operations) and acts as an active team player.
- Contributes to entire dataSpring (and, or other local offices) as an active member, besides the Client Services & Operations tasks assigned.
III. ESSENTIAL JOB REQUIREMENTS:
Physical Requirements & Working Environment:
- This is an office environment and typical physical demands apply.
- Must be open to working flexible hours in night time to communicate efficiently with Global clients.
Minimum Qualifications:
- Above average written and verbal communications skills in English are required in order to communicate effectively with co-workers, partners, clients and other parties.
- Highly analytical and with innovative mind-set.
- Passion with technology and proficiency in Microsoft Office (Word, Excel, Powerpoint) is a must.
- Ability to display empathy and ability to get along well with different personalities.
- Experience in dealing with other cultures and diverse work environments is preferred.
- Must be a passionate, dynamic and sincere individual who thrives on being part of a growing Team.
Education/Experience:
- Bachelor's/College Degree is required.
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