Project Coordinator, Full Service

Manila, Philippines

Full-time, Salaried position



The Project Coordinator (Full Service) reports directly to the Operations Team Lead and works closely with other members of the assigned Sales-Operations region. This position is a mid-entry staff level position at dataSpring, working closely with clients to ensure that requests, including bids and projects are delivered with superior quality. This position reports to the Operations Team Lead and works with other members of the Sales-Operations team



Sales-Operations Tasks:

  1. Performs all project management tasks of full service projects including but not limited to questionnaire review, programming/scripting, quota management, and sample management
  2. Processing and analyzing of data using different techniques and identifying irrelevant and incorrect information from the database
  3. Identifies issues, manages scope, controls risks, and implements corresponding solutions
  4. Effectively coordinates with clients, partners, and internal team members to ensure successful completion of project requirements within the agreed budget and time frame
  5. Works efficiently with third party suppliers to fully deliver project requirements
  6. Tests surveys and troubleshoots basic technical issues 
  7. Supports Account Managers in conducting solution sales by providing them training and assisting in online tutorials with clients
  8. Escalates outstanding project-related issues to the Team Lead / Management
  9. Prepares own KPI / productivity assessment and provides report to the Team Lead/Senior Manager

Common Activities:

  1. Maintains the good public image of the Company
  2. Constantly identifies financial and other risks to the Company and reports these quickly and accurately to the Manager 
  3. Functions as a cooperative and active member of team meetings
  4. Prudently manages resources within budgetary guidelines to ensure profit
  5. Completes other administrative work as required (e.g. suggest supplies and job tools needed for Sales-Operations) and acts as an active team player
  6. Contributes to entire dataSpring (and, or other local offices) as an active member, besides the operations tasks assigned


Physical Requirements & Working Environment:

  • This is an office environment and typical physical demands apply.
  • Must be open to working flexible hours (mid shift) to communicate efficiently with Global clients

Minimum Qualifications Needed:

  • Above average written and verbal communications skills in English are required in order to communicate effectively with co-workers, partners, clients and other parties
  • Works independently and with minimal supervision
  • Highly analytical and with innovative mind-set
  • Passion with technology and proficiency in  Microsoft Office (Word, Excel, Powerpoint) is a must
  • Ability to display empathy and ability to get along well with different personalities
  • Experience in dealing with other cultures and diverse work environments is preferred
  • Must be a passionate, dynamic and sincere individual who thrives on being part of a growing Team
  • Must be amenable to work on various hours or shifts, including night shift as necessary 


  • Bachelor's/College Degree is required
  • Knowledge and skill in full-service / survey programming is an advantage


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