Seoul, Korea
Full-time, Salaried position
I. POSITION SUMMARY:
The Jr. Project Coordinator reports to the Sr. Account Manager, KR - Team Lead. The position works closely with all members of the Korea Sales and Operation Team. This is a junior staff level position at dataSpring, working at ensuring that superior Client and Project Management service is delivered to our clients.
II. ESSENTIAL JOB FUNCTIONS:
Project Management Operations Tasks:
- Performs all PM operations tasks under the supervision of the Sr. Account Manager, KR - Team Lead
- Receives/acknowledges, evaluates, and takes necessary action to client request
- Deliver the request in a timely manner without neglecting budget concerns and profit of the company together (in coordination with Sr. Account Manager, KR - Team Lead)
- Assess project issues, identify, implement solutions, and report if necessary
- Takes initiative and responsibility in monitoring projects' progress
- Works effectively with third parties, where necessary, to generate more sales
- Check or test surveys and troubleshoot basic survey technical issues
Project Management Operations Tasks:
- Performs all Pricing operations tasks under the supervision of the Sr. Account Manager, KR - Team Lead
- Evaluates the client's request against dataSpring's capability to supply panel (Checking Feasibility)
- Ensures scope is properly managed and controlled on estimates so that pricing is competitive and accurate
- Responsible for doing follow-up calls/emails to clients on potential projects; possibly be assigned specific accounts to be handled
- Escalate any outstanding RFQ-related issues to Sr. Account Manager, KR - Team Lead
General Activities:
- Ensures that ALL questions from clients have been answered as fully as possible in order to support the request likewise, all related operational concerns must be discussed with clients.
- Establish effective and proactive communication with clients, partners, and internal team members for successful completion and delivery of projects.
- Maintains the good public image of the Company.
- Functions as a cooperative and active member of Korea Team meetings.
- Prudently manages resources within budgetary guidelines to ensure profit.
- Contributes to entire dataSpring (and, or other local offices) as an active member, besides the Operations tasks assigned.
III. ESSENTIAL JOB REQUIREMENTS:
Physical Requirements & Working Conditions:
- This is an office environment and typical physical demands apply.
Minimum Qualifications Needed:
- Good written and verbal communication skills in order to communicate effectively with clients, staff, and vendors in English.
- The ability to speak Korean should be the same as that of a native speaker.
- Customer-oriented
- Highly analytical and with an innovative mind-set
- Passion with technology and proficiency in Microsoft Office (Word, Excel, Powerpoint) is a must
- Ability to display empathy and ability to get along well with different personalities
- Experience in dealing with other cultures and diverse work environments is required
- Must be a passionate, dynamic, and sincere individual who thrives on being part of a growing Team
- Ability to understand questionnaire designing for Online research is required.
Education/Experience:
- Bachelor's/College Degree is required
* Must submit a resume in Korean Language